Shipping Policy

Last Updated: May 2026

Thank you for shopping with ELA MYSTIC.

Order Processing

All orders are processed within 1–2 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Charges

• Standard Shipping: ₹60 per order

• Free Shipping on orders above ₹999

Shipping charges are displayed at checkout before payment.

Delivery Timeline

Estimated delivery times:

• Kerala: 2–4 business days

• South India: 3–5 business days

• Rest of India: 4–7 business days

Delivery timelines may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.

Order Tracking

Once your order is shipped, a tracking number and tracking link will be shared via email, SMS, or WhatsApp (where applicable).

Delivery Address

Customers are responsible for providing accurate shipping details. ELA MYSTIC shall not be responsible for delays or failed deliveries caused by incorrect address information.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photographs of the product and packaging.

Contact Us

ELA MYSTIC

Address:
5/243 THYKKAKATHU
THIRUVANVANDOOR P.O.
CHENGANNUR
ALAPPUZHA, KERALA – 689109
INDIA

Phone: +91 9037114584

Email: elamystic2026@gmail.com

GSTIN: 32ALHPT7374E1ZW

FSSAI Licence Number:
21326164000173

Udyam Registration Number: UDYAM-KL-01-0063925